Engaging citizens—particularly around an issue like improved health care—is a tricky endeavor. Accountability is a key piece of the equation, but the term conjures up a lot of preconceived notions, many of which are negative and could lead government officials to quash efforts before they even begin.
In this post, we take a closer look at how the citizens of 100 villages in Indonesia are holding their officials and health care providers accountable for improved health outcomes. These trends reveal important information that can help us confirm or breakdown our assumptions about how communities undertake and approach accountability work.