What We’re Learning About How Organizations Select ICT Tools

March 27, 2016 | Tom Walker

Technology is playing an increasingly prominent part in civil society efforts to strengthen citizens' voice and hold governments to account in Africa. But to make a technology-driven project successful, picking the right tool is essential.

Even though the tool itself will play only a small part in determining whether a project works or not, the choice is often a critical one. Choosing poorly can frustrate projects, sucking away time and money that could have been spent elsewhere.

However, we know relatively little about how organizations in sub-Saharan Africa choose and implement information and communication technology (ICT) tools.

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